Telecommunications technicians monitor companies' telecommunications networks, which include telephones, the Internet, cables, and some office equipment. They may also be responsible for planning, installing, maintaining and repairing systems.
Telecom technicians typically belong to a telecom team or IT team and report to a manager or supervisor. The Bureau of Labor Statistics predicts that jobs in the telecommunications equipment installers and repairers industry will decline by 4% through 2024 due to the rise in wireless and mobile technologies, losing 7,800 expected jobs during that period. Despite this decline, there is still a need for skilled technicians to maintain current systems.
Duties and responsibilities of the telecommunications technician
The duties of a telecommunications engineer vary depending on the systems they work on; But there are several tasks common to most of these positions. A review of the current worklists identified the following key tasks and responsibilities.
Install and maintain systems
Telecommunications technicians are responsible for updating and maintaining the correct functioning of current systems. They also have the task of updating systems and components if necessary. Telecom technicians can analyze user needs and plan and implement systems tailored to those needs. Whether they are building a telecommunications system from scratch or working on an existing system, telecommunications engineers need to keep up to date with the latest technologies and practices to offer their customers the best possible system.
Test systems
Telecom technicians regularly test systems to ensure that all components are functioning properly. This may involve testing test equipment or circuits using various tools, such as network diagnostic tools or standard hand tools. Knowledge of electronics and general manageability is important for telecommunications technicians.
Troubleshoot and repair systems
Telecommunication technicians analyze problem reports, computer analysis reports and user complaints, then apply their knowledge and experience to identify and correct problems within the system. Telecom technicians must be able to determine what equipment is needed and how to fix the problem in a timely manner.
Skills of the telecommunications technician
Successful telecom technicians are problem solvers who work well under pressure. They need to be analytical and have fun working with their hands. Telecommunications technicians must also be excellent communicators and enjoy challenges. In addition to these characteristics, employers are looking for candidates with the following skills.
Basic Skills - Based on the job listings we have analyzed, employers want a telecommunications technician with these basic skills. If you want to work as a telecommunications technician, focus on the following.
Knowledge of various telecommunication systems and practices.
Basic diagnostic skills
Strong computer skills, especially word processing and spreadsheet.
Experience in customer service
Ability to meet the physical requirements of positions such as standing, bending and standing up during the shift.
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