What does a computer assistant do?
Computer support specialists offer help and advice to individuals and organizations using computer software or devices. Some of the so-called computer network support specialists support your company's IT employees. Others, so-called computer user support specialists, provide support to non-IT users with computer problems.
Tasks
Computer network support specialists typically do the following:
Test and evaluate existing network systems.
Perform regular maintenance to make sure networks are working properly
Troubleshoot local area networks (LAN), wide area networks (WAN), and Internet systems
Computer network support specialists, also known as technical support specialists, generally work in your company's IT department.
Perform regular maintenance to make sure networks are working properly
Troubleshoot local area networks (LAN), wide area networks (WAN), and Internet systems
Computer network support specialists, also known as technical support specialists, generally work in your company's IT department.
They help IT staff analyze, troubleshoot, and evaluate problems on the computer network. They play an important role in the routine maintenance of your company's networks, for example. B. by backing up files on the network. Maintenance can be performed daily, weekly or monthly and is important to a company's disaster recovery efforts.
The quick solution to an IT problem is important because companies depend on their network systems. Network support specialists can assist users of company computers through phone, email, or personal visits. They often work among network and computer system administrators who perform more complex tasks.
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